Privacy Policy

Who controls your personal information?

Your personal information which you provided is controlled by

You can contact for any inquiries.

What kinds of information do we collect from you?

The amount and type of information we gather depends upon your use of the website and, in some cases, what type of information you choose to disclose. We may collect the following information from you:

  1. Information Provided by You to

    When you sign up for an account, or in order for you to use certain aspects of the website, you will be asked to provide with certain personal information about yourself, such as your e-mail address, your business name, and other business information, and your website URLs.

  2. Information About Your Device and Internet Connection

    When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), Internet service provider (such as Comcast or Cox), and device (such as your computer, mobile phone, or tablet), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, and the location of your device.

  3. Payment Information

    All payments are processed by third-party vendors, such as Stripe. If you make any payment to, we may send to these third-party vendors information related to the financial transaction, such as your credit or debit card information and billing address. does not store or otherwise retain any credit or debit card information.

  4. Information Provided by Third-Parties

    We receive information about you and your activities on and off from third-party partners, such as partners who provide us with analytics regarding the Website. These third parties may place Cookies on your machine, use web beacons, gather IP addresses and log data to collect traffic and activity data in order to deliver relevant metrics, content, and advertising.

How do we use Cookies (and what can you do to control them)?

"Cookies" are files that are placed on your computer by websites you visit. The purpose of a Cookie is to identify you as a unique user of the Website. uses Cookies on the Website for the following purposes:

  1. For Verification uses Cookies to verify your account and, if you choose, make it so you do not have to re-enter your login information each time you visit the Website. Cookies can also help us identify if someone may be trying to access your account without permission -- for example, by making numerous failed login attempts in a row.

  2. For Analytics and Performance

    As explained above in Section 2, we use Cookies, including those placed by third-party vendors, to gather information that helps us understand how you and other users engage with the Website and improve its performance.

  3. For Security

    We may use cookies, including those placed by third-party vendors, to gather information that helps us maintain the security of our software and systems.

You have the ability to delete and control Cookies. If you do not wish to have Cookies placed on your device, you can set your browser (such as Microsoft Edge or Google Chrome) to refuse Cookies before accessing the Website, with the understanding that certain features of the Website may not function without the aid of Cookies.

You can learn more about how to delete or control Cookies at

How do we use your information?

We may use the information we've gathered from you, including through Cookies, for the following purposes:

  1. To Improve and Secure the Website uses the information we collect from you and other users to provide, improve and secure the Website and related services. For example, we look at IP addresses to determine if they are on the "ban list" for a given forum, so that we can prevent access to the forum. As explained above in Section 2, we use Cookies, including those placed by third-party vendors, to gather information that helps us understand how you and other users engage with the Website and improve its performance, as well as for security.

  2. To Customize Your Website Experience uses Cookies to determine if you are logged in or not. For example, we use information gathered from you to update and display your "last login time," and this information may also be used to calculate the displayed number of "users online" for a given forum and identify your account as being online for other users to view. uses information gathered from you to customize your experience on the Website according to your interests and preferences. For example, we may use a Cookie to identify if a sidebar should be displayed as "open" or "closed."

  3. To Communicate with You

    When you register with the Website, you consent to receive periodic email communications regarding, including promotional emails for new products and services, promotions, and other offers. uses the email address you provide to send these communications to you. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link that is conveniently located at the bottom of each email, but we will still send you any necessary, non-promotional emails about your account or updates to our policies and terms. We also use your contact information to respond to you when you contact us.

Who do we share information with? Website and related services facilitate participation in online forums with other users. We make this possible by sharing your information in the following ways:

  1. Information Shared with Related Companies

    We may share information collected about you within the Woltlab family of websites and companies.

    In addition, in the event of a merger, acquisition, or bankruptcy, reserves the right to transfer all user information to a successor company.
    Woltlab's Privacy Policy applies too on this Website.

  2. Information Shared with Third-Party Partners

    As explained throughout this Privacy Policy, works with third-parties to improve and secure the Website and related services. The following are the types of third-parties may share your information with:

    • Analytics services;
    • Mobile application providers that make the forum available for viewing through mobile apps;
    • Data and Website security providers;
    • Payment processors, accounting services, and shopping cart providers;
    • Live chat and customer service providers;
    • Email delivery providers;
    • Notification service providers that help deliver relevant notifications to your devices;
    • Providers that you have opted-in to receive services from; and
    • Service providers that may allow us to update and enhance our services.
  3. Information Shared to Comply with the Law and Legal Process may disclose your information when required to do so by law, such as in response to a subpoena or court order, or when, in its sole discretion, believes that disclosure is necessary to report, address or prevent fraud or other illegal activity or misconduct, or to protect the property or rights of, third-parties or the public at large.

How do we secure your information? has implemented and maintains reasonable security procedures and practices to protect against the unauthorized access, use or disclosure of your information. Among other things, we:

  • Host our servers with in secure data center facilities;
  • Use the services of Cloudflare to block DDoS attacks, bots, malicious traffic, and secure our login systems with HTTPS/SSL;
  • Store passwords in a secure format, not plain text;
  • Use firewalls and a secure VPN to provide further security to our systems; and
  • Maintain a thorough Cyber Security Response Plan.

How can you manage information we've collected from you?

You can manage the information you share by logging into your account. You can download a copy of your forum account data by contacting the administrator.

How do we protect the privacy of children? does not solicit or knowingly collect personal information from children under the age of 13. If obtains actual knowledge that it has collected personal information from a child under the age of 13, will immediately delete such information from its database. Because does not collect personally identifiable information from children under the age of 13, has no such information to use or disclose to third-parties. has designed this Privacy Policy in order to comply with the Children's Online Privacy Protection Act (COPPA).

Do we respond to Do Not Track (DNT) Signals?

DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked. does not currently respond to DNT requests.

What about third-party websites?

This Privacy Policy only applies to the Website, and not any third-party websites that you may visit as a result of clicking on a link within the Website. Third-party websites are under no obligation to comply with this Privacy Policy. Before visiting or providing personal information to a third-party website, you should inform yourself of the privacy policies and practices (if any) of that third-party website, and should take those steps necessary to, in your discretion, protect your privacy.

How do we notify you of changes to the Privacy Policy?

Each time you use the Website, the then-current version of this Privacy Policy will apply. Although most changes are likely to be minor, reserves the right to modify this Privacy Policy by posting such modification on this page; however, if changes are significant, may provide a more prominent notice or email you. Unless obtains your express consent, any revised Privacy Policy will apply only to information collected after the effective date of such revised Privacy Policy, and not to information collected under any earlier version.

How can you contact us?

If you have questions about this Privacy Policy, you can reach us at